Noise Complaint: dB Meter Log — Support
Welcome to the support page for Noise Complaint: dB Meter Log.
If you experience any issues, have questions, or want to provide feedback, please contact us using the information below.
Contact Support
Email: vincenttrandeveloper@gmail.com
We aim to respond as quickly as possible.
Common Support Topics
- Noise recording or decibel measurement issues
- Audio or video evidence recording problems
- PDF report or ZIP evidence bundle generation
- Noise law data questions or jurisdiction lookup
- Subscription or in-app purchase questions
- App performance problems
- Feature requests and feedback
- Device compatibility questions
Decibel Measurement
The App measures noise levels using your device's built-in microphone. Readings are uncalibrated estimates and are intended for personal documentation purposes only — they are not certified legal-grade acoustic measurements. Accuracy may vary between devices. You can adjust the calibration offset in Settings to improve accuracy for your specific device.
Noise Law Data
The noise law database is pre-loaded and works offline. Data covers jurisdictions across the US, Germany, Japan, South Korea, UK, France, Singapore, and Australia, and is provided for general reference. Always verify current regulations with local authorities or a qualified professional before taking legal action.
PDF & ZIP Export
PDF report and ZIP evidence bundle export are Premium features. If export is unavailable, check your subscription status in Settings → Restore Purchases. Reports are generated entirely on your device and are not uploaded to our servers.
Subscription & Billing
Subscriptions and in-app purchases are managed through:
- Apple on iOS/iPadOS
- Google on Android
Available purchase options:
| Plan | Price |
|---|---|
| Monthly subscription | $2.99/month |
| Annual subscription | $19.99/year |
| Lifetime unlock | $59.99 one-time |
For billing issues, cancellations, or refunds, please use the platform's subscription management system:
- iOS: Settings → [Your Name] → Subscriptions
- Android: Play Store → Payments & subscriptions
Troubleshooting
Before contacting support, please try:
- Granting microphone permission in device Settings → Privacy → Microphone
- Restarting the app
- Updating to the latest app version
- Restarting your device
- Reinstalling the app if necessary
- Using Settings → Restore Purchases if Premium features are unavailable after a purchase
Privacy & Terms
Thank you for using Noise Complaint: dB Meter Log.